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Expertise file

ISO 22301 — business continuity

ISO 22301 is an international standard that establishes the requirements for a business continuity management system. It aims to help organizations prepare for, respond to, and recover from disruptive incidents. In sectors such as banking, telecommunications, and industry, implementing this standard is crucial for ensuring resilience and operational continuity. TargetUp Consulting supports companies in this process by providing tailored advice and practical tools.

Scope of this document

What you read, and what you do not read

This document outlines the requirements of the standard, our working method, our deliverables, and the points checked by the certifying body auditor. It contains no client names, no testimonials, and no quantified results: our confidentiality commitments prohibit this. The volumes below are counted in our management system.

29
certification assignments conducted
71
client assignments in total
48
hours for your quote
The framework

What ISO 22301 really requires

Business continuity policy

Establish a clear policy that defines the objectives and commitments regarding continuity.

Business Impact Analysis

Identify critical activities and assess the potential impacts of disruptions.

Continuity plan

Develop detailed plans to ensure operational continuity in the event of an incident.

Training and awareness

Train staff on continuity procedures and raise awareness of the importance of resilience.

Exercises and tests

Conduct regular exercises to test the effectiveness of continuity plans.

Our method

How we conduct the mission

1

Initial assessment

Conduct a diagnosis to understand the current state of the management system.

2

Collaborative workshops

Organise working sessions with teams to identify specific needs.

3

Process documentation

Draft clear procedures and policies for business continuity.

4

Establishment of indicators

Define performance indicators to monitor the effectiveness of implemented measures.

5

Monitoring and continuous improvement

Establish a process for regular review of plans and practices.

Deliverables

What you receive

  • Business continuity policy
  • Business Impact Analysis
  • Business continuity plan
  • Internal audit report
  • Training Programme
  • Exercise and testing plan
Human resources

Who is involved in your case

Management consultant

Supports the implementation of the standard's requirements.

Trainer

Facilitates awareness and training sessions on continuity.

Internal auditor

Assess the compliance and effectiveness of the processes in place.

The day of the audit

What the certifying body checks

  • Compliance with the standard's requirements
  • Effectiveness of continuity plans
  • Awareness and training of staff
  • Implementation of simulation exercises
  • Documentation and associated records
Field pitfalls

The difficulties we encounter most often

Underestimating risks+
Failure to identify all potential incident scenarios.
Lack of management commitment+
The lack of management support can jeopardise implementation.
Inadequacy of resources+
Insufficient resources allocated for continuity.
Non-performance of exercises+
Failing to regularly test plans can lead to gaps.
Financing

Cover part of the cost

Depending on your status and project, part of the cost may be covered by Moroccan support mechanisms — special training contracts, sector funds, competitiveness support programmes. Eligibility is verified on a case-by-case basis: we check it with you before any commitment.

Frequently Asked Questions

What is being asked of us regarding ISO 22301

What are the benefits of ISO 22301?+
Implementing ISO 22301 enhances organizational resilience, protects critical assets, and ensures service continuity in the event of an incident. It also helps to strengthen the trust of clients and partners.
How to assess the impact of an incident?+
Business impact analysis involves identifying critical processes, assessing the consequences of an interruption, and prioritising necessary actions to minimise negative effects on the organization.
What is the frequency of simulation exercises?+
Simulation exercises should be conducted regularly, ideally at least once a year, to ensure that continuity plans are effective and that staff are prepared to respond in the event of an incident.
Who is responsible for business continuity?+
The responsibility for business continuity generally lies with management, but it must be shared across all levels of the organization to ensure an integrated approach.
What types of incidents are covered by ISO 22301?+
ISO 22301 covers a wide range of incidents, including natural disasters, system failures, cyberattacks, and other disruptive events that could affect operational continuity.

Your ISO 22301 project

A 30-minute exchange is sufficient to identify your gap against the framework and inform you what the approach entails for your organisation.

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