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Expertise file

CSR Label CGEM — corporate social responsibility

The CSR Label from CGEM is a framework aimed at supporting companies in their social responsibility approach. This label enables organisations to structure their actions regarding sustainable development, ethics, and governance. TargetUp Consulting offers tailored support to help companies meet the requirements of this framework, taking into account the specificities of each sector.

Scope of this document

What you read, and what you do not read

This document outlines the requirements of the standard, our working method, our deliverables, and the points checked by the certifying body auditor. It contains no client names, no testimonials, and no quantified results: our confidentiality commitments prohibit this. The volumes below are counted in our management system.

29
certification assignments conducted
71
client assignments in total
48
hours for your quote
The framework

What the CSR Label from CGEM actually demands

Management commitment

Management must demonstrate its commitment to CSR through concrete policies and actions.

Identification of stakeholders

Companies must identify and consider the expectations of their stakeholders.

Implementation of a management system

A CSR management system must be established to oversee actions and measure performance.

Communication and transparency

Companies must communicate transparently about their actions and results in terms of CSR.

Continuous improvement

A continuous improvement process must be established to evaluate and adjust CSR actions.

Our method

How we conduct the mission

1

Initial diagnosis

Conducting a diagnosis to assess the current situation of the company regarding CSR.

2

Personalised action plan

Development of a tailored action plan based on the results of the diagnosis.

3

Team training

Organisation of training sessions to raise awareness and train teams on CSR issues.

4

Support in implementation

Support in implementing the actions outlined in the action plan.

5

Monitoring and evaluation

Establishment of performance indicators to monitor the progress of CSR actions.

Deliverables

What you receive

  • Detailed CSR diagnosis
  • Personalised CSR action plan
  • Training report
  • Implementation guide
  • Monitoring dashboard
  • Final evaluation report
Human resources

Who is involved in your case

CSR Consultant

As a social responsibility expert, he supports companies in their approach.

Trainer

As a training specialist, he raises awareness among teams about CSR issues.

Auditor

Professional responsible for verifying the compliance of implemented actions.

The day of the audit

What the certifying body checks

  • Compliance of CSR policies
  • Evaluation of the actions implemented
  • Analysis of external communication
  • Verification of stakeholder commitment
  • Control of performance indicators
Field pitfalls

The difficulties we encounter most often

Lack of commitment+
The lack of commitment from management can hinder the implementation of CSR actions.
Underestimation of resources+
Failing to allocate sufficient resources can compromise the success of the approach.
Insufficient communication+
Insufficient internal and external communication can harm the perception of CSR actions.
Lack of monitoring+
Not establishing regular monitoring can hinder the continuous improvement of actions.
Financing

Cover part of the cost

Depending on your status and project, part of the cost may be covered by Moroccan support mechanisms — special training contracts, sector funds, competitiveness support programmes. Eligibility is verified on a case-by-case basis: we check it with you before any commitment.

Frequently Asked Questions

What is required of us regarding the CSR Label from CGEM

What are the steps to obtain the CSR Label?+
The steps include an initial diagnosis, the development of an action plan, implementation of actions, and a final audit to assess compliance.
How to engage stakeholders?+
It is essential to identify stakeholders, understand their expectations, and involve them in the decision-making process.
What are the benefits of a CSR approach?+
A CSR approach can enhance the company's image, strengthen customer loyalty, and attract new talent, while contributing to sustainable development.
How to measure the impact of CSR actions?+
The impact can be measured using performance indicators defined in the action plan, allowing for the evaluation of progress made.
Is CSR suitable for all companies?+
Yes, CSR is applicable to all companies, regardless of their sector, and can be adapted according to their size and specificities.

Your project the CGEM CSR Label

A 30-minute exchange is sufficient to identify your gap against the framework and inform you what the approach entails for your organisation.

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