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Organisational Audit

An external and rigorous look at your organisation: processes, structure, governance, and performance. Concrete and prioritised recommendations.

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✓Triple ISO firm✓+70 expert consultants✓Contractualised results✓Response within 48 hours
The context

Clarity to make the right decisions

The organisational audit objectively identifies dysfunctions, pinpoints performance opportunities, and provides an actionable transformation roadmap based on facts.

What you gain

  • Objective and independent diagnostic
  • Identification of dysfunctions
  • Optimisation of processes and costs
  • Clarification of roles and responsibilities
  • Prioritised roadmap
  • Decision support for management

Our approach

1
Week 1

Framing

Objectives, scope, stakeholders.

2
Weeks 2-4

Collection & analysis

Interviews, data, field observation.

3
Week 5

Diagnosis

Gap mapping and root causes.

4
Week 6

Recommendations

Prioritised action plan, quick wins and fundamental projects.

Your deliverables

Diagnostic report

Objective findings and root causes.

Process mapping

Documented status.

Transformation plan

Prioritised actions by impact/effort.

Management report

Presentation and decision support.

Relevant sectors

IndustryPublic Sector & NGOsServicesHealthConstructionBanking & Finance
ISO 9001 CertifiedISO 37301 CertifiedPECBIASSC Lean Six SigmaIAF · IAS — International Accreditation ServiceResponsible SME Label

Frequently Asked Questions

How long does an audit take?+
Generally 4 to 8 weeks depending on the size of the organisation.
Is the audit confidential?+
Yes, completely. ISO 37301 certified firm (compliance).
Do you support the implementation?+
Yes, we can lead the transformation projects resulting from the audit.
What is an organisational audit and how does it differ from a financial audit?+
An organisational audit is an external and independent examination of your operations: processes, structure, governance, and performance. Unlike a financial or accounting audit, it does not verify accounts but objectively identifies dysfunctions, pinpoints performance opportunities, and results in an actionable transformation roadmap based on facts. It is primarily a decision-support tool for management.
When should a company initiate an organisational audit?+
It is particularly useful during a growth phase, a reorganisation, a merger, a change in leadership, or in response to a decline in performance where the causes remain unclear. As soon as roles overlap, processes lengthen, or decisions slow down, an external perspective helps to objectify the situation before taking action. TargetUp responds within 48 hours to clarify your needs.
What does an organisational audit at TargetUp actually involve?+
The process follows four stages: scoping (objectives, scope, stakeholders), data collection and analysis (interviews, data, observation), diagnosis (mapping of gaps and root cause analysis), followed by recommendations in the form of a prioritised action plan combining quick wins and fundamental projects. Each finding is substantiated by facts, never by impressions.
What deliverables do you receive at the end of the organisational audit?+
You receive a diagnostic report presenting the findings and their root causes, a documented process map, a transformation plan with actions prioritised by impact and effort, and a presentation to management to support decision-making. These deliverables are directly actionable for initiating transformation projects.
What distinguishes TargetUp's organisational audit?+
TargetUp is a triple-certified firm (ISO 9001, 21001, and 37301), ensuring methodological rigor, confidentiality, and process mastery. The audit engages over 70 expert consultants, provides a genuinely independent external perspective, and commits to contractualised results. You receive a factual diagnosis tailored to your sector, not a generic report.
Will the audit disrupt my teams' work?+
No. Interviews are scheduled in advance, field observation remains discreet, and data collection adapts to your activity pace. The approach is designed to reveal the actual functioning without freezing it, with total respect for confidentiality, as TargetUp is ISO 37301 certified (compliance).
Can the organisational audit prepare for ISO certification?+
Yes. By mapping your processes and revealing gaps and root causes, the audit provides a solid foundation for pursuing ISO 9001 (quality), ISO 21001 (training organisations), or ISO 37301 (compliance). Many clients naturally follow the organisational diagnosis with a normative upgrade, with TargetUp achieving a support until certification is obtained on the first certification audit.
Tailored support
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  • Response within 48 working hours
  • Dedicated consultant
  • Detailed quotation & schedule
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★★★★★
The audit revealed blind spots we had overlooked. The prioritised action plan saved us a year.
RT
Managing Director
SME Services · Rabat
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