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ISO/IEC 20000-1 Certification — IT Service Management (ITSM)

ISO/IEC 20000-1 Certification — IT Service Management (ITSM)

Services IT & OffshoringTélécoms & MédiasFintech & Paiement
Your clients demand reliable and measurable IT service. We deploy your ISO/IEC 20000-1:2018 certification: gap analysis, service catalogue and SLA, incident, problem and change management, continuous improvement, mock audit followed by certification. Ideal for offshoring and IT services companies. Team of senior consultants. Quote within 48 hours.
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Consulting · C2 — ISO Certifications

ISO/IEC 20000-1 Certification — IT Service Management (ITSM)

In Morocco, without ISO/IEC 20000-1 IT service companies and offshoring players lose tenders from major clients who require certified and measurable IT service management.

Results commitmentSenior consultantsMorocco & AfricaQuote within 48h
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ISO/IEC 20000-1 Certification — IT Service Management (ITSM) — support from TargetUp Morocco & AfricaTargetUp Consulting — Morocco & Africa
The programme

Presentation

ISO/IEC 20000-1 gap analysis, structuring of the service management system (service catalogue and SLA, incident, problem, change and production management, service level management and continuous improvement), internal audit and mock audit, followed by support until the certification audit (consistent with ITIL).

Why TargetUp: contractual result guarantee, triple expertise in Consulting + Financing + Training under one roof, team of senior consultants (average of 20 years of cumulative experience), rooted in Morocco & French-speaking Africa.

👉 Request a quote or free consultation: book your 30-minute complimentary 360° flash diagnosis, with no obligation.

TargetUp Support

Support provided by senior consultants

Executives, quality managers, R&D and operators subject to normative requirements or market access

20+
years of expertise
4
offices Morocco & Africa
48h
for your quote
Why TargetUp

A recognised consulting partner

Sectoral Expertise

Senior consultants who understand your business and your standards.

Anchoring Morocco & Africa

A thorough understanding of the local regulatory and economic context.

Result commitment

A reinforced obligation of means, marked and contractualised.

Proven method

A structured Lean approach: frame, measure, improve, sustain.

Skills transfer

Your teams become autonomous in the process.

Accreditation Network

A recognised ecosystem of certifications and affiliations.

Frequently asked questions

You may be wondering…

What is the cost of this support?
Pricing is established based on a quote, according to your context and scope. Request your quote below: response within 48 hours.
Do you operate throughout Africa?
Yes. We support organisations in Morocco and several Francophone African countries, both in-person and remotely.
How do you get started?
An initial scoping exchange (free) allows us to qualify your needs and propose an adapted approach.

Request your quote

Fill out this form: a TargetUp consultant will contact you within 48 hours with a tailored proposal.

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