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ISO/IEC 20000-1 Certification — IT Service Management (ITSM)
In Morocco, without ISO/IEC 20000-1 IT service companies and offshoring players lose tenders from major clients who require certified and measurable IT service management.
TargetUp Consulting — Morocco & AfricaPresentation
ISO/IEC 20000-1 gap analysis, structuring of the service management system (service catalogue and SLA, incident, problem, change and production management, service level management and continuous improvement), internal audit and mock audit, followed by support until the certification audit (consistent with ITIL).
Why TargetUp: triple expertise in Consulting + Financing + Training under one roof, team of senior consultants, rooted in Morocco & French-speaking Africa.
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Support provided by senior consultants
Executives, quality managers, R&D and operators subject to normative requirements or market access
A recognised consulting partner
Sectoral Expertise
Senior consultants who understand your business and your standards.
Anchoring Morocco & Africa
A thorough understanding of the local regulatory and economic context.
Contractual commitment
A reinforced obligation of means, marked and contractualised.
Proven method
A structured Lean approach: frame, measure, improve, sustain.
Skills transfer
Your teams become autonomous in the process.
Accreditation Network
A recognised ecosystem of certifications and affiliations.
You may be wondering…
What is the cost of this support?
Do you operate throughout Africa?
How do you get started?
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